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Privacy Policy
Mt Pokaka Timber Products Ltd ("Mt Pokaka," "we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect personal information from you when you:Visit our website and browse our content.Contact us via phone, email, or web forms.Request a quote or make an enquiry about our products or services.Subscribe to newsletters or updates.Apply for a job or employment opportunity with us.The information we collect may include:Your name, phone number, email address, and company details.Billing and delivery details if you place an order.Information about your interaction with our website (e.g., IP address, browser type)
.2. How We Use Your Information
We collect and use your personal information to:Provide and improve our products and services.Respond to your enquiries and communicate with you.Process orders and manage customer relationships.Send updates, newsletters, or promotional content (if you have opted in).Ensure our website functions effectively and securely.Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your details with:
Service providers who assist in website hosting, IT support, or order fulfilment.
Legal or regulatory authorities if required by law.
Business partners or suppliers when necessary to deliver services you have requested.We take reasonable steps to ensure third parties handle your data securely and in compliance with privacy laws.
4. Data Storage and Security
We store your personal information securely and protect it from unauthorised access, loss, or misuse. Access to personal data is limited to authorised personnel who require it for business purposes.
5. Cookies and Website Tracking
Our website may use cookies and tracking technologies to enhance user experience, analyse site traffic, and improve website functionality. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
Under the Privacy Act 2020, you have the right to:Access the personal information we hold about you.Request corrections to inaccurate or outdated information.Opt out of marketing communications at any time.To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Mt Pokaka Timber Products Ltd
Phone: 0800 765 252
Email: info@mtpokaka.co.nz
Address: 1213 State Highway 10, Kerikeri, Northland, New Zealand
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.